How We Work
Engagements shaped around your environment, not generic packages.
Near Earth Orbit uses a few clear engagement types so buyers can understand how work starts, how ownership is handled, and what kind of support relationship makes sense.
Assessment work defines the real scope before you commit to a larger operating model.
Recurring support is for businesses that want day-to-day IT operations handled with clear accountability.
Incident response can stand alone or connect to a longer recovery path.
Scope and pricing depend on environment size, responsibility, and urgency.
Engagement Type
Assessment and remediation planning
Best for businesses that need to understand current gaps and decide what gets fixed first.
A scoped engagement for evaluating the current environment, mapping compliance or operational risk, and building a practical remediation sequence.
Fixed scope · usually measured in weeks
- Current-state review and gap analysis
- Priority-ranked remediation path
- Documentation and evidence planning
- Clear next-step recommendations tied to the real environment
Engagement Type
Ongoing managed support
Best for businesses that need recurring ownership of infrastructure, security administration, and daily operations.
A recurring engagement for day-to-day administration, monitoring, remediation follow-through, and ongoing support.
Monthly engagement · scoped to environment size and responsibility
- Infrastructure and cloud administration
- Endpoint, patching, and security hygiene
- Recurring compliance maintenance support
- SLA-backed response expectations
Engagement Type
Incident response support
Best for businesses that need immediate help when security events interrupt operations.
Direct technical response for investigation, containment, recovery planning, and post-incident follow-through.
On-demand or structured around a retained response relationship
- Threat investigation and containment
- Recovery planning and support
- Root-cause analysis and hardening guidance
- Technical decision-making during the incident window
What Buyers Should Expect
The point of the first conversation is clarity, whether or not we end up working together.
You should leave with a clearer picture of the real problem and what it will take to fix it.
You should understand whether the next step is project work, recurring support, or immediate response help.
You should know who will own the work and how the engagement is expected to run.
FAQ
Common questions
Next Step
Use the discovery call to define scope before committing further.
The goal is to clarify fit, responsibility, and the right first move for your environment.
Prefer the phone? +1 (402) 819-7177